Services
 

Security Services

Overview

Crime is a universal phenomenon, and is getting unconventional every day. It is also one of highest paying industries of the 21st century. With techno-savvy recruits joining the scene everyday crime is also getting high profile. And thus, security & safety is becoming a complex subject with every passing day. Which is why, security is in everyone’s mind and is also the talk of the day.

As an ESP

As an External Service Provider (ESP) for physical guarding services & electronic security services. We are proud to say that we are one stop shop for your total security solutions. Today, we are organized for all round protection of diversified properties and are already creating a niche for retail security. We are established with an infrastructure and expertise, to develop, train and customize security solutions based on the varied requirements of each property.

Military Like Operation

XPERT Facility Service has the security division, which is managed solely by Ex-Army Officer. Thus, our operations are organized with military like precision under minute-to-minute command & Control Systems. Uniquely, most of our guarding Forces are Ex-Military personnel that make us a cohesive organization of like-minded people.

Our Command and Control Network

Appreciating the vagaries of the security industry, and taking customer services into consideration we are operating on 24 hrs basis. We have a Central Control Room (CCR) that is staffed round –the-clock, and there are mobile patrols vehicles, reaching sites for regular inspections and/or getting activated as a Quick Reaction Team (QRT) for emergencies.

Additional Benefits of our Security Services

  • We have managers OPs, Field officers based at major locations responsible for complete operational activities of the concerned areas.
  • We have the mobile patrol car available to meet any contingent requirements or as per specific demand of the clients.
  • Availability of 24 hours manned security control room to respond to client management as well as the guards / housekeeping staff deployed.
  • Special Services to our clients, a sophisticated Internal monitoring Report (SIMR) on monthly basis.
  • Constant supervision of the guards and housekeeping staff at no extra cost by Manager (Operation) and Field officers.
  • On job training for security staff (post specific) at the post regularly to include knowledge of the guard about his duty post, reactions in the event of any contingency and capability of the guarding team.
  • Creating and maintaining a “Security Presence” and high visibility by various means in order to deter crime and to give visitors and staff a comfortable and secure feeling with the client’s premises.
  • Our entire operational staff is equipped with mobile phones and wireless sets (Client specific) on requirement basis for prompt communication.

Surprise Inspection

To ensure high degree of alertness, a system of surprise checks has been instituted. Xpert facility services system of internal Audit team is directly under the Director, who ensures prompt action for smooth & strict functioning. Manager (Ops) checks all posts day/night of their zones at least once in a week apart from the daily day & night checks by field officers.

Supervision

Our company takes pride in providing a special service to our clients, a Sophisticated Internal Monitoring Report (SIMR) on monthly basis. We have a dedicated force of Field officer who carries out checking of all posts daily, supervisors render a regular report on the performance of each post.

Rotation of Staff

To preclude the possibility of complacency and avoid over familiarization, the staff are rotated on regular basis. However, in case specific request from the client, staff may be permitted to continue over the stipulated time (which is not recommended, but at client discretion).

Facilities to our Staff

The following facilities are provided to our staff:-

  • Personnel welfare, First Aid Box and Periodical Medical Checkup, if required.
  • Delivery of their mail at the place of duty.
  • Arrangement of Accommodation very near to the unit.

Recruitment policy for security personnel

Security Guard Standard

  • Minimum educational qualification 10th pass.
  • Age Limit 18 to 45 years.
  • Minimum height 5’6” and has good bearing.
  • Weight as applicable as per table for uniform personnel.
  • Capable of communicating in English, Hindi and Telugu.
  • (Minimum two languages are compulsory)

Security Supervisor Standard

  • Ex-Servicemen / Retd Police / Central Police Force personnel / Highly qualified civilians.
  • Minimum educational qualification of security Supervisor 12th pass and above.
  • Age Limit 25 to 50 years.
  • Minimum height 5’6” and has good bearing.
  • Weight as applicable as per table for uniform personnel.
  • Capable of communicating in English, Hindi and Telugu.
  • (Minimum two languages are compulsory)